An Epic success
A workflow dress rehearsal was held throughout AMH, Nov. 15, as the hospital prepared for the Epic go-live Dec. 2. AMH president Dave Braasch, right, portrayed a patient checking in with Carla Christopher, surgical services, prior to his “surgery.”
BJC health information partner Brian Walker, left, helps Taylor Wernsing, Human Motion Institute, use Epic in the step down unit, while co-workers watch. | Photos by Dave Whaley
Liekweg speaks to Foundation
Rich Liekweg, BJC president and incoming CEO, spoke at the Alton Memorial Health Services Foundation’s annual dinner in the AMH cafe, Nov. 15. Also at the dinner, AMH president Dave Braasch showed the “Faces of EMS” video put together recently by paramedic Justin Chapman. Braasch also played a KMOX-AM clip featuring EMS manager Jason Bowman talking about the new CPR devices now in each AMH ambulance. The devices were purchased by the Foundation and the White Cross Auxiliary.
Diabetes Fair is well attended
Trish Stemmley, left, and Vickie Garvey, AMH Digestive Health Center, staffed a table during the 17th annual AMH Diabetes Fair recently.
A total of 170 people attended the fair, which included 25 informational tables, a presentation by AMH diabetes educator Lisa James, health screenings and a boxed lunch. | Photo by Dave Whaley
Cathy Wagner named AMH surgical services manager
Cathy Wagner has been named manager of AMH surgical services. Wagner joins AMH with an extensive background in surgery operations, spending the past 21 years in various staff and leadership roles at CH. Wagner started her OR career in the Navy as a surgical technologist.
She received her BSN from Saint Louis University. Wagner, a proponent of process improvement, has been actively engaged in all aspects of the EPIC build at CH.
Her first day at AMH will be Dec. 11.
AMH celebrates 80 years
To celebrate the 80th anniversary of AMH, Nov. 15, employees were asked to wear 1930s-style hats on Nov. 17. Dietitian Naomi Ward, seated, and development officer Marlene Lewis got into the spirit of things — not suffering a “Great Depression” at all. | Photos by Dave Whaley
AMH nurses, such as case management’s Susie Young, were encouraged to wear their nursing caps for the hospital’s 80th anniversary celebration.
Latoya Vaughn, registration, right, was the winner of a trivia contest about the 1930s. Several employees answered all 10 questions correctly, and Vaughn’s name was drawn from the list. Marlene Lewis, left, AMH People Team, presents Vaughn with a $50 Best Buy gift card for winning the contest.
Alton Memorial surgical services staff hone their skills
The AMH cafe meeting rooms were busy Nov. 15 – OR Skills Day. The Skills Day lab is a yearly competency event for the surgical services department, including surgery, ambulatory surgery, PACU and CSPD. Presenters spoke on various topics relating to surgical services. “We poll our staff and ask what they’d like more information about, and we work to get expert presenters on each of the requested subjects,” says Jean Campbell, surgical services. | Photo by Dave Whaley
Dr. Osama Qubaiah joins oncology staff at AMH
Osama Qubaiah, MD, a specialist in hematology and oncology, joined the AMH medical staff recently. Dr. Qubaiah sees patients in the AMH Outpatient Cancer and Infusion Center, as well as at the hospital.
“I’m very happy to be working with my fellow physicians at AMH and the clinical staff in the Outpatient Cancer and Infusion Center,” Dr. Qubaiah says. “I have already enjoyed my interactions with patients and the people in the community, who have been very welcoming.”
Dr. Qubaiah is board certified in hematology and medical oncology, and most recently was on staff at Christian Hospital.
He earned his medical degree from Jordan University of Science and Technology in Ar Ramtha, Jordan. He then completed an internal medicine internship and residency, and then fellowships in geriatric medicine, hematology and oncology at Saint Louis University.
Following his medical training, Dr. Qubaiah joined the hematology and oncology section at the University of Oklahoma Health Sciences Center and the VA Medical Center in Oklahoma City. He also served as director of gastrointestinal oncology at the VA Medical Center in Oklahoma City.
“I have been interested in hematology and oncology since medical school,” he says. “It’s an interesting field because it is constantly changing with new medications and treatments. Since many of our patients are older patients, I am also able to apply my work in geriatrics and provide that specialized care when needed.”
Dr. Qubaiah says he appreciates the smaller size of AMH, where he has found the staff to be helpful and supportive since his arrival.
“Providing care through the outpatient infusion clinic at AMH has been a great service to so many of our patients who cannot travel, and a great convenience even for the patients who can travel to receive care elsewhere,” he says. “To have this center at AMH enables the facility to provide better and more comprehensive care to the community.”
Joann Alesandrini, seated in center, was honored recently by her fellow housekeeping co-workers on her last day before retiring after 28 years at AMH. | Photo by Jeanne Truckey
BJH nurses receive DAISY awards for special care
Two BJH nurses were recognized recently with DAISY Awards. The DAISY Award is a national program facilitated by participating hospitals that recognizes nurses who consistently demonstrate excellence through their clinical expertise and compassionate care.
Honorees receive a certificate, a daisy bouquet and a “healer’s touch” sculpture handcrafted and signed by artists among the Shona tribe in Zimbabwe. Recognition is based on letters and nomination forms received from grateful patients and their families or from co-workers.
Brittany Callahan, 9400, and Cathy Murphy, 8900, are the two most recent DAISY Award winners.
BEE Awards bestowed at BJH for compassion, over-the-top care
Exemplary patient care is a team effort. To show appreciation for non-nurse team members who help deliver extraordinary care to patients and families, BJH presents the BEE Award.
The BEE (Being Exceedingly Exceptional) Award is an extension of the DAISY Award, a nationwide program that recognizes nurses based on nominations received from patients, families or staff. Several team members were recognized recently:
Gretchen Clauser, social work, was commended for the compassionate support she provided a patient.
Jamie Lusk, 2100 satellite pharmacy, was recognized by a staff member. “Jamie is quick to respond in filling medications and making sure we have the patient-specific medications when we need them,” says her nominator.
Latasha Crusoe, 10400 ICU unit secretary, “greets every visitor to the unit as if they were one of her own,” her nominator says.
Madeline Kopsky, 7100/71OU patient care technician, “changes the lives of every person she meets, and I know she will continue to do amazing things,” Kopsky’s nominator says.
Sharon Marshall, Shukar patient care technician and part-time unit secretary, is highly valued by the care team for her helpful demeanor and concern for patients, says her nominator.
Carol Love, 6900, is recognized as a patient care technician who is highly attuned to the safety of her patients, and for the way she affects their attitude. “She is capable of making even the sickest of patients feel rejuvenated and refreshed. I don’t know if she realizes how much she contributes to their will to fight,” says a staff nurse in Love’s nomination.
Beckmann named patient care services VP, CNO
Lauren Beckmann has been named vice president of patient care services and chief nursing officer for BJSPH and PWH.
As vice president of patient care services and chief nursing officer, Beckmann will be responsible for leading the hospitals’ clinical operations and facilitating the design and implementation of patient care delivery at the two St. Charles County hospitals.
In addition to her role as director of patient care services, Beckmann has also been serving in the role of interim chief nursing officer since June.
“We are pleased to have Lauren officially step into the role of vice president of patient care services and chief nursing officer,” says president Chris Watts. “She is an integral member of our leadership team, and has done a great job of serving in dual roles as both director of patient care services and interim chief nursing officer for the past six months.”
Beckmann has more than 25 years of experience in various health care roles, including serving as chief nursing officer and assistant administrator at Parkland Health Center prior to joining BJSPH and PWH.
“It’s a privilege and an honor to be part of this team of compassionate caregivers at Barnes-Jewish St. Peters and Progress West,” says Beckmann. “I’m excited to be able to continue working with the leadership team as we enhance the exceptional care we provide to patients, family members and our community.”
Beckmann holds a master’s degree in management and leadership from Webster University, a bachelor’s degree in nursing from Michigan State University and a certificate in health care informatics from Southern Illinois University.
Auxiliary thankful for holiday fund-raiser support
BJSPH-PWH Auxiliary members are grateful to those who stopped by for food and shopping at the Auxiliary’s recent holiday fund-raising event.
The raffle winners were:
Come on down to the GDP supply Showcase Showdown!
Employees were the next contestants at the GDP supply utilization team’s Price is Right “Showcase Showdown” Nov. 13. Contestants, including grand prize winner Amanda Woelfel, MRI, answered questions on the cost of various hospital supplies to enhance knowledge of the value of supplies. | Photo by Cindy Weinstein
BJWCH Holiday Giving Tree to support St. Louis Crisis Nursery
The BJWCH Holiday Giving Tree will benefit the St. Louis Crisis Nursery, which is committed to the prevention of child abuse and neglect and provides emergency intervention, respite care and support to families in crisis.
Employees are encouraged to take a tag from the giving tree in the cafeteria, which was assembled Nov. 27, and return the item chosen no later than Dec. 15. Gifts should be unwrapped. The items donated will help support the center’s daily operations.
Unexpected coverage issues didn’t faze Lufcy
Kelty Lufcy, BJC Behavioral Health-North senior community support specialist, found himself covering more than he anticipated while his co-worker was out for a few weeks.
What was supposed to be an easy coverage turned into a complicated situation for Lufcy. A client was transitioning to a residential care facility (RCF) and the client’s case worker believed nearly everything was in order. However, the client actually needed further assistance with scheduling appointments, completing paperwork and coordinating care.
Lufcy went out of his way to ensure customer-focused teamwork and put in extra effort to seamlessly place the client. For this reason, Lufcy was selected as the Service Excellence Award winner for September at the North site.
Decker didn’t ‘walk on by’ when seeing a need
It wasn’t her client. It wasn’t even her site. But Taylor Decker, BJC Behavioral Health-North child and family treatment case manager, was in the waiting room at another BJC Behavioral Health location when a situation arose.
Decker stepped in to ensure the safety of all involved, and plans were made for follow up.
Decker took control of the situation and followed through. She could have walked on by; instead, she did the right thing. For this reason, Decker was named the Service Excellence Winner at the North site for October.
CHS sends off Stonerook with retirement wishes
After 25 years of greeting patients at BarnesCare’s Westport location, Donna Stonerook has retired.
“Donna has been with BarnesCare through so many changes and has remained a constant for our patients,” says Diane Palmer, BarnesCare clinical director. “So many of our patients and staff have gotten to know her over the years, and she will be missed.”
Stonerook’s colleagues celebrated her years of dedicated service with a farewell luncheon June 28.
An avid traveler, Stonerook is looking forward to an active retirement filled with international travel and volunteering for several local charities.
“We appreciate Donna’s steadfast service over the last 25 years,” says Palmer. “We wish her a long, active and healthy retirement.”
Epic earns Gold Stars recognition
At the headquarters of the Epic System Corp. in Verona, Wis., in late September, the Epic1 program was recognized for its implementation of the Epic electronic health record (EHR) at BJC Medical Group and Boone Hospital Center. Epic’s Gold Stars recognition was given at the annual Epic User Group Meeting (UGM).
Gold Stars assesses the level of EHR adoption and feature implementation by an organization across clinical and revenue cycle areas. More Gold Stars are awarded accordingly as the organization advances in its use of Epic.
The maximum number of Gold Stars that can be awarded for implementing features of Epic is 10. The BJC and Washington University School of Medicine joint implementation venture was among 17 organizations that had reached an implementation level of between eight and 10 Gold Stars. There are currently 220 organizations, worldwide, implementing Epic.
“We were honored to hear at this year’s UGM that the program received the Gold Stars recognition from Epic for the BJC Medical Group and Boone Hospital Center implementation,” says Patricia Mueth, executive director of integration on the Epic1 team. “Although it’s still early in our Epic journey, it’s encouraging to know that we met so many of Epic’s criteria and are being recognized along with our other Epic peers around the world.”
Hospice holds recruitment event for new hospice house
Many RNs and CNAs attended a special event at Barnes-Jewish West County Hospital Feb. 7 to learn about opportunities with the innovative, compassionate BJC Hospice team.
Guests enjoyed door prizes, learned about the new BJC hospice house, Evelyn’s House, opening in May 2017, and met with BJC Hospice staff.
Situated on the campus of BJWCH, Evelyn’s House will have many guest- and family-friendly amenities and comforts, including 16 private guest suites for adults, teens and children; dedicated music and expressive therapy rooms; family kitchen and café; leading edge communications and safety; and much more.
For more information about Evelyn’s House, visit bjchospice.org/evelynshouse — or, to learn about available positions at Evelyn’s House, visit bjc.org/jobs.
Heather Fleming, RN, Barnes-Jewish Hospital bone marrow transplant, right, looks at a rendering of Evelyn’s House with BJC Home Care Services recruiter Christine Kaiser. | Photo by Kelly Pahl
Employees pack kits to comfort seniors, those seeking medical treatment
About 30 employees from BJC Medical Group at Progress West came together Nov. 7 for a new “Service 2 Go” volunteer project opportunity. The project was meant to brighten the lives of those undergoing medical treatment or of senior residents who have difficulty leaving their home, through the American Cancer Society’s Hope Lodge and Lutheran Senior Services, both United Way member agencies.
The employees created 200 comfort kits, packing totes with items including canned tuna, a macaroni and cheese dinner, packets of oatmeal, a crossword book, deck of playing cards, container of antibacterial wipes, tube of lip balm, and a United Way 2-1-1 resource card accompanied by a personally written and decorated note of encouragement to bring comfort and joy to each recipient.
The impact of their work was seen almost immediately, as the kits were delivered within 24 hours of completion.
BJC Medical Group employees display some of the 200 comfort kits they packed recently. | Courtesy photo
BJC Medical Group welcomes new Convenient Care provider in O’Fallon, Mo.
Gina Allen, FNP-BC, has joined the convenient care team at O’Fallon Convenient Care.
Allen is a board-certified family nurse practitioner who received her master of science in nursing degree from the University of Missouri St. Louis in 2013. Before completing her advanced practice degree, Allen practiced for five years as a registered nurse in a variety of settings, including critical and emergency care.
“I enjoy the versatility of being able to see and care for patients of all ages with a variety of injuries and illnesses,” Allen says.
As a primary care provider in a convenient care setting, Allen sees patients on a walk-in basis without an appointment. She will provide care for patients with non-life-threatening injuries and illnesses, including cough, cold and flu symptoms, minor strains and sprains, minor lacerations, urinary tract infections, and more. The O’Fallon Convenient Care is open seven days a week, 8 a.m.-8 p.m., except major holidays.
Gina Allen, FNP-BC, a member of BJC Medical Group, has joined O’Fallon Convenient Care, 2630 Highway K, O’Fallon, Mo.. For more information, call 636-980-5300 or visit bjcmedicalgroup.org.
‘Use A Lift: Get A Gift!’
BHC’s safe patient handling committee created the “Use A Lift: Get A Gift!” campaign to encourage patient care staff to use mechanical lifts in the care of their patients.
All staff who used a lift during the campaign were able to enter their names in a drawing for a $25 gift card. Drawings were held every two weeks for three months.
Gift cards were donated by Michael Szewczyk, MD.
Team members demonstrate use of a mechanical lift. | Courtesy photos
Bethany Blattel, RN, BSN, displays a “Use a Lift: Get a Gift” gift card.
CH EMS delivers BJC holiday food collection to Urban League
CH EMS team members delivered 18 boxes of food to the St. Louis Urban League in Jennings Nov. 2 for distribution in north St. Louis County during the holidays. BJC leaders from throughout the region donated non-perishable food items as part of the BJC Directors+ Meeting at CH that day.
From left, EMS teammates Gina Lerouxwende, Sabine Sagner, Tim Ogan and Joe Nanney delivered the food to the Urban League. With them are BJC communications and marketing teammates Morrisa Marshall, Summer Akram and Alice Telios-Dunlap, who coordinated the food collection. | Photo by Bret Berigan
PCT Academy graduates fall class
The PCT Academy recently graduated its fall class. Graduates include, from left, Ciara Scott, 8th floor; Breanna Endicott, 10th floor; Mamie White, 9 Telemetry; Danielle Clark, 7th floor; Whitney Hopkins, 9 Telemetry; and Alyzabeth Jones, nursing resources. A graduation ceremony was held Nov. 8 in their honor. The CH PCT Academy is designed to create a pathway from the entry-level PCT position to a bachelor of science in nursing degree. For more information on the CH PCT Academy, contact Jeremy Yates, Jeremy.Yates@bjc.org. | Photo by Bret Berigan
CH veterans honored with special gathering
A special Veterans Day breakfast Nov. 10 in the CH Courtyard Café recognized CH employees and volunteers who are U.S. veterans. Among the veterans registered for the event were Holly Badgley, Tracey Bowman, Randy Brady, Randall Cheatham, Richard Graham, John Ford, Daniel Frey, Bryan Hartwick, James Hendrix, Brian Hokamp, Joyce Jackson, Tim Krone, Gregory Lattrace, Candice Lawrence, Gerard Linker, Lamyra Louis, Dave Lurk, Tracy Mahoney, Jacqueline Meier, Craig Noel, Andrew Pitts, Crystal Tate, Cathy Wagner, Michelle (Mika) Walter, Jesse White, Claude Williams and James Wilson.
In addition, food was collected for the Jefferson Barracks Food Pantry to help feed 2,500 veterans and family members who depend on the pantry; auxiliary and volunteer services volunteers delivered special Veterans Day cards all week to those who identified themselves as veterans during hospital registration; and veterans received free meals in the Courtyard Café Nov. 11 in honor of Veterans Day.
CH volunteer James Hendrix, left, and Jesse White, IT, compare dog tags during the Veterans Day breakfast Nov. 10 in the CH Courtyard Café. | Photo by Bret Berigan
2017 holiday celebrations scheduled
Plans are underway for the CH 2017 holiday celebrations. Interactive games are being planned throughout December, including brain teasers and the popular “Guess Who’s Santa?” from years past. Details are coming soon.
Logo jackets are being given to staff this year as a holiday gift and will be distributed to CH department managers on Dec. 7. CH staff not sized/ordered yet and new hires can get their jackets from 7 a.m.-7 p.m., Dec. 18 and 19, in human resources. On Dec. 12, NWHC staff not sized/ordered yet and new hires can get their jackets at NWHC.
Christian Cares for Kids program seeks book donations
As a holiday project, the Christian Cares for Kids program is collecting new books throughout December to be given to children who visit the CH and NWHC emergency department.
Often, receiving a book from the staff can be part of the healing process and a memorable experience for kids. New and nearly new children’s books can be dropped off at the main hospital lobby, the CH volunteer office, the NWHC employee breakroom, or CH outpatient rehab at Graham Medical Center, Suite 104.
Sandy Gutierrez, RN, honored with the DAISY Award
Sandy Gutierrez, RN, fifth floor, received the DAISY Award Nov. 7 to recognize her nursing efforts. Gutierrez was nominated by a physician who observed her holding a patient’s hand at the bedside while singing to the patient. The nomination reads: “I found this kind of compassionate attention to a patient to be extraordinary because I’m aware of the demands placed on nurses to follow doctors’ orders and to complete multiple tasks related to the physical health of their patients. I also am aware of the limited time available to provide services beyond those responsibilities, while ministering to the more emotional needs for comfort and reassurance of this patient.”
Periodically nurses are selected by the CH Nursing Excellence Committee to receive the DAISY Award. The award, presented in collaboration with The American Organization of Nurse Executives is part of the DAISY Foundation’s program to recognize the super-human efforts nurses perform every day.
Christian Hospital Foundation ‘Heart of a Hero’ Award recipients
The Heart of a Hero program recognizes physicians, nurses, housekeepers, volunteers and other hospital staff who have been nominated by patients and their families. For more information, contact the Christian Hospital Foundation, 314-653-5162 or firstname.lastname@example.org.
The following employees recently were awarded for their commitment to providing compassionate care and dedication to excellence:
A new home for BJC Home Care in Sullivan
BJC Home Care Services in Sullivan, Mo., moved to a new office closer to Missouri Baptist Sullivan Hospital and celebrated with a ribbon-cutting ceremony Oct. 21. The new office is at 113 Progress Parkway. | Courtesy photo
BJC Home Care Services holds annual awards banquet
The annual BJC Home Care Services awards banquet was held the evening of Nov. 3 at Royale Orleans. More than 100 employees attended, enjoying the Mardi Gras-themed celebration, complete with masks, feathers and beads.
In total, 26 five-year employees, 20 10-year, seven 15-year, six 20-year, 11 25-year, three 30-year, four 35-year employees and three 40-year employees were recognized. Also honored were the Team of the Year, orthopedic team; Employee of the Year, Kim Voelker, PT; and Leader of the Year, Bernie Shore, MD. The evening ended with a traditional champagne toast.
The orthopedic team took the BJC Home Care Services Team of the Year award. | Photos by Diane Straub
Hoelscher named one of Metro East’s ‘People to Watch’
Memorial Care Center administrator Cassidy Hoelscher was named one of the “2017 People to Watch” as part of the Get to Know m.e. (Metro East) campaign. Those selected include young leaders who live and/or work in the Metro East, are “movers and shakers,” and who give back to the community by sharing their knowledge and talent.
“People to Watch” ran as a special section in Metro East-area publications.
In the section, Hoelscher says “being able to come to work every day and live out the mission of Belleville Memorial Hospital to provide exceptional health care and compassionate services to the community gives me the desire to keep the Memorial Care Center a 5-star facility and the No. 1 choice for patients in the area for their rehabilitation needs. Being able to lead such an extraordinary team at Memorial Care Center, whose focus and dedication is to achieve successful outcomes for our patients, is such an honor.”
Get to Know m.e. was formed to bring area organizations together to implement sustainable programs that improve area residents’ quality of life, while also enhancing the image of the Metro East as a great place to work,
visit and live.
Memorial Hospital named among nation’s best for quality patient outcomes
MHB has been recognized by Healthgrades for quality patient outcomes in six specific service areas and patient safety. Healthgrades, an online resource to help consumers compare and connect with physicians and hospitals, evaluated nearly 4,500 hospitals nationwide for 34 of the most common inpatient procedures
The findings were released in Healthgrade’s American Hospital Quality Outcomes 2018: Report to the Nation.
A 5-star rating indicates clinical outcomes that are better than expected when treating the condition or performing the procedure being evaluated.
MHB’s Five-Star recognition and Excellence Awards included:
“We’re extremely pleased with these ratings,” says Memorial president Mark Turner. “We know consumers have a choice of where to go for their health care services and rely on resources, like Healthgrades, to help them make those decisions.”
Healthgrades evaluated about 45 million Medicare inpatient records for nearly 4,500 short-term, acute-care hospitals nationwide, assessing hospital performance relative to each of 32 common conditions and procedures. Healthgrades recognizes a hospital’s quality achievements for cohort-specific performance, specialty area performance, and overall clinical quality. The complete Healthgrades 2018 Report to the Nation and study methodology can be found at
Erin Kuhn earns November honors
Erin Kuhn, MHE radiology advanced modality technologist, has been named November Employee of the Month. Her job duties include taking X-rays and performing CT scans and mammograms.
Her colleagues say Kuhn “is extremely good at her job and the biggest advocate for patient care.” She also takes time to explain procedures to patients and what they can expect during their appointment.
Kuhn has been employed at Memorial for almost four years and says the most rewarding part of her job is when patients are happy about the care they receive. Her advice to new employees is that hard work does pay off.
Memorial Care Center ranked among ‘America’s Best Nursing Homes’
Memorial Care Center (MCC) was ranked by U.S.News & World Report as one of “America’s Best Nursing Homes” for the eighth consecutive year. Only one in seven nursing homes, out of 15,000 surveyed, receives this ranking.
Rankings are based on data from the Centers for Medicare and Medicaid Services (CMS), the federal agency that sets and enforces quality standards for all homes enrolled in Medicare or Medicaid. Facilities receive an overall rating of one to five stars from the government based on the number of stars earned in three categories: health inspections, nurse staffing and quality of care.
MCC, an 82-bed facility offering high-quality nursing and rehabilitative services, is connected to MHB. It offers state-of-the-art services for post-operative or short-term rehabilitative care, as well as wound care and intravenous therapy services, and is licensed and certified by the Illinois Department of Public Health.
Elvedina Islamovic is MoBap Employee of the Year
Elvedina Islamovic, patient care technician, is the 2017 Employee of the Year. Her co-workers say she is hardworking, a team player and positive.
Team members say they love working with her: “She always anticipates the needs of the patients before they even ask. She is an amazing example of what a patient care technician and leader should be.”
Jenny Mikkelsen is MoBap Leader of the Year
Jenny Mikkelsen, lab supervisor, is the 2017 Leader of the Year.
Mikkelsen is described as a hard worker who advocates for the team. “She often sends her team notes, letting them know how much she appreciates them and the work that they do. Jenny leads by example, always considers the patients and staff, and exemplifies MoBap’s core values every day.”
M*Modal is great choice, says MoBap MD
“It’s a time saver, and it is phenomenally accurate,” says Jacob Klein, MD, MBMC ob/gyn.
Dr. Klein was speaking about M*Modal, the voice recognition system selected by BJC and Washington University School of Medicine. Providers use M*Modal to dictate their notes directly into Epic, the new electronic health record.
Dr. Klein, on average, has 4,000 to 5,000 words of medical information and observations on his patients to dictate every day, so the quality of his transcription system is vital.
With medical terms and drugs, he says “it almost never makes a mistake.” But he notes name recognition isn’t a strong point of the system: “I just type the names in,” he says.
However, it saves time over Dragon, the previous system, because of M*Modal’s speed and accuracy. “When I use M*Modal, it’s almost instantaneous. The main difference between the two is that I don’t have to correct mistakes, medically, in anything,” he says.
Also, training his voice to the M*Modal system took just 30 minutes. Dragon took much longer.
He adds that because of M*Modal’s better accuracy, he uses it more than he did the Dragon system. “I don’t know why anyone wouldn’t want to use it,” he says.
Elmore is ‘a living example of every core value at MoBap’
Terri Elmore, mobility specialist, was named September Employee of the Month. Here’s what her nominator says about her: “Recently, a patient was readmitted to the hospital because the patient required outpatient treatment and the outpatient center was unable to use equipment the patient needed, so the patient was sent back to the hospital.
“Terri talked to the staff at the outpatient center and when that wasn’t sufficient, she drove to the center and taught the nurses how to use the equipment. The patient was then able to be discharged. This is an example of true dedication and just one of the abundant examples I have in support of Terri. She is a living example of every core value at MoBap.”
Liley puts her ‘best foot forward’
Charlotte Liley was nominated by the medical executive committee for the most recent Nurse of the Month award.
“It is not one single instance that earned Charlotte this recognition, but rather her consistent hard work,” her nominators say. “She has worked hard on the ‘Discharge Before Noon’ project, and that has not gone unnoticed by the physicians. Thank you for always putting your best foot forward and working to deliver the best, most efficient care to our patients.”
Rogers is most recent DAISY winner
Barb Rogers, cardiovascular diagnostics, won the most recent DAISY Award. Here’s what her nominator says about her:
“While waiting for a cardiac stress test, I viewed Barb’s interaction with patients. I complimented her on her warmth and extra steps.
“I didn’t know she would end up being the technician for my stress test. She explained the procedure to me, held my hand, and walked me through it. My anxiety level went from a 9 to a 2. At the end, she gave me a hug. She was such a hero to me that I returned to MoBap the next day to bring her flowers. Barb is the best!”
Missouri Baptist Sullivan Imaging Center earns ACR accreditation
The MBSH Imaging Center earned another three-year term of accreditation in mammography after a recent review by the American College of Radiology (ACR).
Mammography is a critical aid in the early detection and diagnosis of breast diseases in women.
The ACR gold seal of accreditation represents the highest level of image quality and patient safety. The MBSH Imaging Center was assessed on items including image quality, personnel qualifications, adequacy of facility equipment, quality control procedures and quality assurance programs. The findings were reported to the ACR Committee on Accreditation, which subsequently provided MBSH with a comprehensive report to use for continuous practice improvement.
The ACR, founded in 1924, is the premier organization for radiology professionals in the United States.
Medical imaging technologists, from left, Connie Koepke, Tricia Wells and Kimberly Courtney stand in one of the rooms at the MBSH Imaging Center. | Photo by David Hartwick
Natalie Sparkman is November Star Service Team Member
Natalie Sparkman has been selected as the ICARE Star Service Employee for November. Sparkman, a finance project manager, has worked at PHC for two years.
Her nomination reads, in part, “She goes above and beyond to explain and educate staff members on their financial issues and/or responsibilities. She is more than willing to be flexible and work around others’ schedules, as well as having a very quick response time. She takes her work very seriously and is a team player. She wants everyone to succeed and will do her best to help others reach their desired outcomes. She lives the ICARE values in her everyday work life and is very deserving of the employee of the month recognition.”
Sparkman says she enjoys the variety of her job. “I encounter different questions and different things to work on every day, and I enjoy that. I also like the people I work with. I am very grateful for everybody.”
ICARE, PHC’s patient experience service initiative, stands for Integrity, Compassion, Accountability, Respect and Excellence.
Nurses saluted for ‘wow’ service to mother, child
The sensitivity, compassion and responsiveness of Katelyn McKinley, RN, and Kevin Oksanen, RN, provided a “wow” customer experience that earned a “Hospitality Heroes” award.
The pair, who work in the SLCH emergency department, also work in the SLCH First Aid Station at the Saint Louis Zoo. The station is staffed with paramedics, nurses and EMTs from SLCH.
The mother of a child with medical needs called the Zoo in advance to see whether they could visit. The mother and staff discussed the child’s medical needs and staff availability for help, if necessary. Because of the team’s willingness to help, the family was able to enjoy the zoo safely.
“Children’s First Aid Station staff consistently go beyond expectations,” says Domini Montgomery, Saint Louis Zoo safety coordinator, who nominated McKinley and Oksanen for the award. “The station is full of amazing people doing what they love in a place they love.”
Note: Brian Wideman, Barnes-Jewish Hospital, also was recognized.
Dr. Khanna named chief of pediatric radiology
After serving as interim chief for the past year, Geetika Khanna, MD, a professor of radiology, has been named chief of pediatric radiology for Mallinckrodt Institute of Radiology (MIR) at WUSM and radiologist-in-chief at SLCH.
“Geetika is a tremendous leader, a go-to physician and was the top candidate for the job after a national search” says Richard Wahl, MD, the Elizabeth E. Mallinckrodt Professor and head of radiology, and director of MIR.
Dr. Khanna came to WUSM in 2008 from the University of Iowa, where she was an assistant professor. Over the past several years, she has taken on leadership roles in pediatric radiology, most notably in pediatric oncology and pediatric MRI. Among her roles, she has served on Mallinckrodt’s quality and safety committee and on SLCH’s team for quality improvement in emergency services.
“We were very fortunate to have recruited Geetika,” Dr. Wahl says. “Under her direction and expertise with pediatric body imaging, the MRI practice was modernized, and the application of MRI has been expanded.”
Dr. Khanna has authored several clinical and translational research publications, is assistant editor for the journal Pediatric Radiology, and has served as the site principal investigator for clinical trials funded by the National Institutes of Health. She is also the diagnostic imaging chair for the renal tumor committee of the Children’s Oncology Group, a National Cancer Institute-supported cooperative group that conducts clinical trials in pediatric oncology.
Dr. Khanna earned her medical degree from the All India Institute of Medical Sciences in New Delhi. She trained in diagnostic radiology at Saint Louis University School of Medicine and at the University of Iowa College of Medicine, where she completed a pediatric radiology fellowship.
SLCH surpasses 2017 giving goal
SLCH exceeded its goal for this year’s United Way-Jewish Federation campaign, raising $137,355, 1 percent over this year’s goal, and 5 percent more than last year.
That’s a testament to the SLCH team’s giving spirit and overall commitment to doing what’s right — not only for kids, but for the entire community.
Final prize drawing winners include:
Mark Dwyer named TRISL CEO
Mark Dwyer has been named chief executive officer of The Rehabilitation Institute of St. Louis, effective Oct. 11. Dwyer replaces Tara Diebling as she moves to her new role as CEO of HealthSouth’s Cardinal Hill Rehabilitation Hospital.
Dwyer, who began his career in rehabilitation as a physical therapist, has served in a variety of rehabilitation leadership roles throughout his 30-year career. Most recently, he served as the director of rehabilitation services and sports medicine at an acute care hospital in Kansas. On top of his responsibilities as a health care leader, Dwyer served as an adjunct instructor and lecturer for physical therapy students in the university setting.
“His strong rehabilitation leadership knowledge, coupled with his experience in direct patient care as a physical therapist, makes Mark a perfect fit to lead the staff at The Rehabilitation Hospital of St. Louis,” says Troy DeDecker, president of the central region for HealthSouth. “In addition, his commitment to patient care and achieving exceptional results will help our hospital return patients back to the community safely and at their most optimal levels of independence. We are grateful to have him as part of our team.”
Dwyer earned a bachelor’s degree in physical therapy and a master’s degree in health services administration with a concentration in outcomes from Kansas University. He is a fellow of the American College of Healthcare Executives.
Happy 104th birthday, Johnnie
It was an exciting day at VNRC Jan. 18, as Johnnie Rivere celebrated her 104th birthday.
Rivere, a resident at Village North since 2005, lives independently in her own apartment. She loves to smile, sing and talk with people about a variety of subjects. She plays cards and enjoys eating out at restaurants.
She says there’s no secret to being 104, but she does say that she has lived her life treating people the way she would want to be treated.
Village North threw a birthday celebration for Rivere, complete with friends, a piano player playing her favorite songs, balloons, a champagne toast and plenty of cake.
Johnnie Rivere celebrates her 104th birthday at Village North Retirement Community.
| Courtesy photo