Monday, November 05, 2018
by Anne Shaw Heinrich • firstname.lastname@example.org
BJC | Things are about to heat up for Pam Muhlenkamp, but she’s ready.
As an Oasis-CLAIM Medicare counseling volunteer, Muhlenkamp is prepared for a steady stream of adults who will come to Barnes-Jewish West County Hospital during Medicare Open Enrollment, which started Oct. 15 and lasts through Dec. 7. They’ll be in search of help navigating a process that can be confusing and overwhelming. Muhlenkamp is happy to be that friendly face to walk them through their options.
“There are so many things to know and so many decisions to make, especially if you’re signing up for the first time,” says Muhlenkamp. “I worked with a medical physicians group in software for nearly 30 years, and came to know a lot about Medicare. I like to solve problems, so I thought this would be a good fit.”
This is her fourth year in the role, and she takes the responsibility seriously. She volunteers one day a week helping people make decisions. She also does a lot of follow-up to make sure that they have all of their questions answered.
“One of the most common concerns people have is figuring out how they can make sure their expensive medicines will be covered,” she says.
Muhlenkamp is one of 14 Oasis volunteers who are state-certified insurance counselors providing free and confidential help with Medicare questions. This unbiased counseling is a good option for individuals who are enrolling in Medicare for the first time, need claims assistance or want to make plan changes.
These programs are offered in partnership with Barnes-Jewish Hospital, Barnes-Jewish West County Hospital, Christian Hospital and Alton Memorial Hospital.
To get help over the phone, call 800-390-3330 in Missouri or 618-463-7182 in Illinois. To schedule a one-on-one appointment, call 314-362-7587 in Missouri or 800-392-0936 in Illinois.
Visit https://www.oasisnet.org/ for more information about Oasis Medicare counseling.
Tags : Pam Muhlenkamp
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