Thursday, November 08, 2018
BJC | For about 13,000 BJC employees, logging in to applications on their computer at work will change before the end of the year.
Employees hired before 2009 received new employee IDs this year. For some, their employee number is part of their network user ID. This is the final part of a multi-year project to bring consistency to employee numbers and IDs across BJC.
Affected employees use their network user ID to log in to about 400 applications, including SharePoint, DUO, PeopleSoft and Epic. Their new IDs will include the employees’ first and last initial and the last five digits from their employee ID number. Passwords used within the applications won’t change.
A system-wide roll-out for those affected is taking place in two waves. The first group (about 1,600 employees) will change Nov. 16, and the remainder will change Dec. 14.
BJC employees who will be affected are receiving notifications by email, including one directly ahead of their roll-out that will include their new network user ID. Most applications will be “renaming” former IDs to the new format, so once the conversion takes place, old IDs will no longer work to log in to applications.
A command center will be staffed during each roll-out to answer questions and provide help. More details will be provided closer to the roll-outs.
Frequently asked questions
Q. Will all employees receive a new network user ID?
A. No. Only those who were hired before 2009 or recently received a new employee number will receive a new network user ID.
Q. How will I receive my new network user ID?
A. You’ll receive your new network user ID shortly before the date when you’ll need to begin using it. You’ll receive it by email from EmployeeID_Project@bjc.org.
Q. Will my new network login be like my old, with initials and numbers?
A. It will be similar — and will include your first and last initial and the last five digits from your employee ID number.
Q. Is the new network user ID case sensitive?
A. No. User IDs are not case sensitive.
Q. When will I begin to use my new network user ID?
A. Wave 2 employees will use their new login on Nov. 17, 2018. Those in wave 3 will use their new login on Dec. 15, 2018.
Q. Have the applications all been tested to make sure I can use them without problem?
A. Yes. Testing has been ongoing for many months to prepare for this change. However, we realize there may be some issues we didn’t foresee. That’s why we’re rolling this out in waves, starting small and holding a bigger group for last, so we can make sure users don’t encounter problems. A command center will be in operation around each rollout to answer questions and solve problems.
Q. Will this affect contract employees with network accounts issued prior to 2009?
Q. Will my old ID continue to work after the change?
A. No, with the exception of WebEx, Jabber or GroupWise IM.
Q. What will happen if I’m working and logged in to a computer during the conversion?
A. Please reference the document titled “User ID Special Instructions” that will be included in your email notice in the days before your scheduled conversion.
Q. What should I do if I encounter an issue logging in to a system or forget my new user ID?
A. If you forget your user ID, contact your manager, or refer back to your notice email. If you encounter an issue using your new user ID, call the BJC IS Customer Service Center (CSC) help desk, 314-362-4700.
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